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Frequently Asked Questions

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Check-in is at 3pm and check-out is at 12pm.

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Yes, a valid drivers license or passport is required at check-in.

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Yes, it is based upon availability and is subject to a fee based upon times requested.

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Yes, you may request a late check-out based upon availability

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Yes, guests are required to be age 21 or above to check-in.

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Yes, roundtrip transportation is available at a fee and can be arranged by contacting the hotel’s front desk.

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Yes, valet parking is available for $45 per night for overnight guests and $8 for visitors to the property.

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Yes, valet parking is available for $45 per night for overnight guests and $8 for visitors to the property.

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Yes, dogs less than 100 pounds are allowed with a pet cleaning fee of $150 per dog per stay.

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No, it is not, however the hotel offers breakfast through In Room Dining and Remi.

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Nespresso machine, Turkish robes, slippers, Santa Maria Novella bath products and Rivolta bed linens are all standard in guest accommodations. Additionally, kitchenettes are available in all accommodations.

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Yes, please contact the hotel’s front desk for any special requests.

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Yes, complimentary wi-fi is available throughout the hotel.

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Yes, a complimentary fitness center is available to hotel guests on a 24-hour basis.

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The hotel’s standard cancellation policy is 72 hours in advance in order to avoid one night’s room and tax fee.

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No.

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Yes, we do have ADA accessible accommodations.

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The hotel has five meeting rooms and a Library available for guest usage. Although we do not have a business center, the front desk can assist with printing and scanning services.

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Yes, the hotel offers In Room Dining from 7a-9p weekdays and 7a-10p on weekends.

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No, the hotel is a non-smoking facility.

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Yes, the hotel features Remi for breakfast, lunch and dinner seven days weekly.

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Yes, overnight service is available Monday through Friday.

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The hotel does not offer babysitting or childcare services.

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Yes, the front desk can store your luggage as needed.

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Please contact the hotel at 713-418-1000.